Refund & Cancellation Policy
Last updated: August 5, 2026.
1. Digital Products
PME Institute primarily provides digital educational products and online resources that may become accessible after payment is confirmed.
2. Refund Rights
Any mandatory cancellation, withdrawal, or refund right provided by the consumer protection laws applicable to the customer will be respected. If PME Institute offers an additional voluntary money-back guarantee, its specific duration and conditions should be clearly stated on the sales page, checkout, and this policy.
3. How to Request a Refund
Send the request to phevangelista0123@gmail.com with the buyer's name, purchase email, purchase date, and transaction identifier.
4. Processing
Approved refunds will generally be returned to the original payment method where technically possible. The time required for the credit to appear may depend on the payment processor, card network, or financial institution.
5. Fraud and Abuse
PME Institute may investigate suspected fraud, duplicate requests, abusive chargebacks, or misuse while respecting any non-waivable rights granted to consumers by applicable law.